Privacy Policy

Last updated: 24/04/2026

This Privacy Policy explains how Romilly Graham Ceramics (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website.

1. Information We Collect

We may collect the following information:

Information you provide:

  • Name

  • Email address

  • Any details submitted via contact forms

Automatically collected data:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data (via analytics tools)

2. How We Collect Data

We collect data when you:

  • Fill out a contact form

  • Browse the website (via cookies and analytics)

3. How We Use Your Data

We use your data to:

  • Respond to enquiries

  • Provide requested services

  • Improve our website

  • Send communications (only where consent is given)

4. Legal Basis for Processing (UK GDPR)

We rely on the following legal bases:

  • Consent (e.g. newsletter sign-ups)

  • Legitimate interests (e.g. responding to enquiries)

  • Legal obligations (if required)

5. Sharing Your Data

We may share your data with trusted third parties, including:

  • Website hosting provider (Squarespace)

  • Analytics providers (e.g. Google Analytics)

  • Email marketing tools (if used)

These providers only process data as necessary to deliver services.

6. Data Retention

We retain personal data only as long as necessary:

  • Enquiries: up to 12 months

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent at any time

To exercise your rights, contact us at rom@romillygrahamceramics.com.

8. Cookies

This website uses cookies to:

  • Improve user experience

  • Analyse traffic

You can control cookies through your browser settings.

9. Data Security

We take reasonable steps to protect your data, but no system is completely secure.

10. Third-Party Links

We are not responsible for the privacy practices of external websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or your data:

Romilly Graham Ceramics
Email: rom@romillygrahamceramics.com